Privacy Policy

1. Introduction

Welcome to 44bbb, Bangladesh's trusted online casino and sports betting platform. We are committed to protecting your privacy and handling your personal data with the utmost care and transparency. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by 44bbb.

This policy applies to all users of the 44bbb platform, including those who access our services via desktop browsers or mobile devices. By using 44bbb, you consent to the data practices described in this Privacy Policy. Please read this document carefully before registering an account or using any of our services.

44bbb is accessible to players throughout Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Wherever you are located in Bangladesh, your data rights under this policy apply equally.

2. Information We Collect

44bbb collects information in several ways depending on how you interact with our platform. The categories of data we may collect include the following:

Personal Identification Data

• Full name, date of birth, and national identity details required for account verification (KYC).
• Email address and mobile phone number used for account registration and communications.
• Residential address or location details (city/district level) for Bangladesh regulatory compliance.
• Proof of identity documents uploaded during the account verification process.

Financial and Transaction Data

• Payment method details used for deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Transaction history including deposit amounts, withdrawal amounts, and timestamps.
• Bonus claims, wagering activity, and bet history associated with your account.

Technical and Usage Data

• IP address, device type, operating system, browser type, and screen resolution.
• Pages visited, time spent on the platform, and click patterns recorded via cookies and analytics tools.
• Login timestamps, session duration, and geographic region (derived from IP address).

3. How We Use Your Information

44bbb processes your personal data for specific, lawful purposes only. We will not use your data for any purpose beyond what is described here without your explicit consent. The principal purposes for which we use your data are:

• To create and manage your 44bbb account, verify your identity, and fulfil KYC obligations.
• To process your financial transactions, including deposits and withdrawals through bKash, Nagad, and Rocket.
• To provide customer support, respond to enquiries, and resolve disputes in a timely manner.
• To send you service-related communications, account notifications, security alerts, and promotional offers where you have opted in.
• To detect and prevent fraud, money laundering, and any other suspicious or illegal activity on our platform.
• To improve and personalise your experience on 44bbb through analytics, A/B testing, and product development.

4. Sharing of Information

44bbb does not sell, rent, or trade your personal data to any third party. We may, however, share your information in limited, specific circumstances with the following categories of recipients:

• Payment processors and financial partners (such as bKash, Nagad, Rocket, Visa, and Mastercard) solely for the purpose of processing your transactions.
• Identity verification and KYC service providers engaged to confirm the authenticity of your registration documents.
• Analytics and technology service providers who help us operate, maintain, and improve the 44bbb platform under strict data processing agreements.
• Law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where disclosure is required by applicable law or legal process.

All third parties with whom we share data are contractually bound to process your information only for the agreed purpose and to maintain confidentiality in accordance with applicable data protection standards.

5. Payment Data & Financial Information

44bbb supports a range of payment methods popular in Bangladesh, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank. When you make a deposit or request a withdrawal, your financial transaction data is handled with the highest level of security.

We do not store your complete payment credentials (e.g., full mobile banking PIN or full card number) on our servers. Financial data is processed through secure, encrypted channels. Specifically:

• All payment data in transit between your device and our platform is protected by SSL/TLS encryption.
• Transaction records are retained for a minimum period required for anti-money-laundering (AML) compliance and audit purposes.
• You will receive a transaction confirmation via SMS or in-app notification for every deposit or withdrawal you initiate.

6. Cookies and Tracking Technologies

44bbb uses cookies and similar tracking technologies to improve your browsing experience, analyse platform usage, and deliver relevant content. A cookie is a small text file placed on your device when you visit our site. We categorise the cookies we use as follows:

Strictly Necessary Cookies

These cookies are essential for the operation of our platform. They enable core functions such as maintaining your logged-in session, managing your shopping cart, and ensuring secure authentication. These cookies cannot be disabled without significantly impairing the functionality of the site.

Performance and Analytics Cookies

These cookies collect anonymised data about how visitors use 44bbb, such as which pages are most visited and how users navigate through the site. This information is used exclusively to improve platform performance and user experience.

Functional Cookies

Functional cookies allow 44bbb to remember your preferences (such as your language or region) so that the platform can provide you with a more personalised experience on your next visit. Disabling these cookies may affect some features but will not prevent you from using the platform.

7. Data Retention

44bbb retains your personal data for as long as your account remains active, or for as long as is necessary to fulfil the purposes outlined in this Privacy Policy. We also retain data as required to meet legal, regulatory, tax, and accounting obligations. The default retention periods we apply are as follows: account data is retained for the duration of the account plus 5 years after closure; financial transaction data is retained for a minimum of 5 years; KYC documentation is retained for a minimum of 5 years; and usage/analytics data is retained for up to 2 years.

Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be associated with you as an individual. If you close your 44bbb account, we will begin the data deletion process within 30 days, subject to any legal or regulatory obligation that requires us to retain specific records for a longer period.

8. Your Rights

As a user of 44bbb, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us using the details provided in Section 13 of this policy.

• Right of Access: You have the right to request a copy of the personal data we hold about you, together with an explanation of the purposes for which it is processed.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
• Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data. This right may be limited where we are required to retain data for legal or regulatory reasons.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may opt out of marketing communications by contacting our support team.
• Right to Data Portability: Where technically feasible and where processing is carried out by automated means, you may request a copy of your personal data in a structured, machine-readable format.

We aim to respond to all legitimate requests within 30 calendar days. In some cases, where requests are complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.

9. Security Measures

44bbb employs a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes SSL/TLS encryption for all data in transit, secure server environments with restricted access controls, regular security audits and vulnerability assessments, and staff training on data protection best practices.

While we take every reasonable precaution to safeguard your data, no method of transmission over the internet or method of electronic storage is 100% secure. In the unlikely event of a data breach that is likely to result in a risk to your rights and freedoms, 44bbb will notify affected users without undue delay in accordance with applicable data protection obligations.

10. Third-Party Links

The 44bbb platform may, on occasion, reference third-party services such as payment providers or game studios. These third-party services operate independently and have their own privacy policies, which we encourage you to review. 44bbb is not responsible for the privacy practices or the content of third-party services, and your interactions with such services are governed by their respective terms and privacy policies.

11. Children's Privacy

44bbb is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If you are under 21, you are not permitted to use 44bbb and must not provide us with any personal information.

If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data from our records. If you believe that a minor has provided personal data to 44bbb, please contact our support team immediately at [email protected].

12. Changes to This Privacy Policy

44bbb reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, business operations, or the introduction of new services. When we make material changes to this policy, we will update the "Last Updated" date at the top of this document and, where appropriate, notify registered users via email or in-platform notification.

Your continued use of 44bbb following the posting of any changes to this Privacy Policy constitutes your acceptance of the revised policy. We strongly encourage you to review this Privacy Policy periodically so that you remain informed about how your personal data is being protected.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 44bbb processes your personal data, our dedicated support team is available to assist you. We are committed to addressing your privacy-related enquiries promptly and transparently.

Email: [email protected]